On May 18, 2026, Mr. Chadchart Sittipunt, Governor of Bangkok, and Mr. Akranan Kankittinant, Deputy Minister of Education, convened at Bangkok City Hall to finalize a Memorandum of Understanding (MOU) for a groundbreaking pilot project. The collaboration introduces a digital “sandbox” utilizing the BMA’s successful Traffy Fondue application to enhance safety measures across schools under the Office of the Basic Education Commission (OBEC) in the Bangkok metropolitan area. Operating under the Rights and Liberties Protection Center, the platform aims to integrate technology as a primary channel for students, teachers, and parents to report complaints, school violence, and rights violations safely and transparently.
Governor Chadchart highlighted the proven efficiency of Traffy Fondue, noting that the BMA has received over 1.3 million reports from citizens and successfully resolved more than one million cases. The system has revolutionized bureaucratic workflows, slashing the average problem-solving time from two months per case down to a mere 1.9 days. The Governor emphasized that active reporting is a sign of public trust rather than administrative failure, stressing that the key to maintaining this trust is an unwavering commitment to actually resolving the issues. He further explained that digital technology serves as a vital equalizer in public health and education, bypassing geographical limitations to provide comprehensive protection to youth nationwide wherever a mobile signal is available.
The Ministry of Education views this digital transition as a crucial step toward modernizing the bureaucracy, eliminating inequalities, and handling sensitive student welfare issues that victims are often hesitant to report through traditional means. Deputy Minister Akranan expressed a definitive vision to scale the platform beyond the Bangkok sandbox, aiming to expand Traffy Fondue to over 20,000 schools across the country. While acknowledging that adjusting to the new digital framework will take time, the Ministry is confident that this secure reporting channel will drastically accelerate emergency responses and fundamentally reform student care in Thailand.
#BMA
